FAQs

Most frequent questions and answers

We are a manufacturer with an integrated trading company that mainly specialized in R&D and manufacturing high-quality e-bikes and e-scooters.

We have 7 overseas warehouses, 4 in the U.S.(California& Oregon), 1 in Canada, 1 in Germany, and 1 assembly plant in Poland.

50 pcs. We offer a range of configuration alterations including the logo, frame, motor, handlebar, brake, and more.

We have a complete QC system. Firstly, we test all the components purchased before use; secondly, we have quality control during every step in the production process; last but not least, we’ll check all the performance features of our products after they are fully assembled,┬áincluding road testing before packing.

We welcome all dealers to visit our factory and warehouses, excellent quality needs to be seen and known by more people.

Please feel free to contact us to make an appointment: sales@hd-ebike.com.

It depends on the quantity of your order and the requirements of the models. Generally speaking, in-stock orders can be completed in 9 days at the fastest. For customized orders, the lead time may be longer.

Usually will be T/T, Paypal, also welcome Made in China trade assurance order.

First of all, we could provide you with a wide range of marketing materials to show the advantages of our products. Secondly, we can help you set up and optimize the sales website and make store branding posters. Also, we could help you place advertisements and attract potential customers. Haidong hopes to establish deep cooperation with all of our distributors.

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